Dear Paul, as you would be aware I do not reside on the Gold Coast and therefore I need make an effort to visit my property.
Fortunately I can rest assured that the property is well managed by Paul Hill Realty, they are a stickler for maintenance issues (and communicate expeditiously and sensibly with my secretary Kim) and are extremely helpful when an issue arises that needs urgent attention.
My prime interest as a landlord is to “invest” in my tenant if the tenant has “invested” in my property – I like to keep the tenant happy (within reason of course) to encourage a reciprocal arrangement.
The Property Management Team obviously understands this point of view, and they see to the timely payment of rent.  Their understanding of the locale and the rental markets has been spot on when consideration to the change of rental has been an issue.
Inspections are diligently attended to, with detail provided where necessary, giving me a clear understanding of the state of my property.