I can rest assured my property is well managed
Dear Paul, as you would be aware I do not reside on the Gold Coast and therefore I need make an effort to visit my property.
Fortunately I can rest assured that the property is well managed by Paul Hill Realty, they are a stickler for maintenance issues (and communicate expeditiously and sensibly with my secretary Kim) and are extremely helpful when an issue arises that needs urgent attention.
My prime interest as a landlord is to “invest” in my tenant if the tenant has “invested” in my property – I like to keep the tenant happy (within reason of course) to encourage a reciprocal arrangement.
The Property Management Team obviously understands this point of view, and they see to the timely payment of rent. Their understanding of the locale and the rental markets has been spot on when consideration to the change of rental has been an issue.
Inspections are diligently attended to, with detail provided where necessary, giving me a clear understanding of the state of my property.
Service and personal attention is exceptional
The service and personal attention we received from Paul Hill and the team was truly exceptional. We moved overseas for work and the Property Management Team organised everything from getting the lawns cut, posting our mail to an alternative address, to selling our furniture in two days! The teams conduct is very professional and their work ethic to find a great tenant and keep you informed along the way is second to none. Paul Hill Realty went well and truly beyond what is expected from a Property Management Service. I would highly recommend them to manage your property.
They maintain a standard others aspire to
I was previously with a large real estate brand for my property management needs, yet I was receiving regular property report and updates on the local rental market etc from Jodie and the team at Paul Hill Realty. In fact, I received more communication and industry news from Jodie than I did from my previous property manager.
The service levels were continuing to drop from the other property managers, so once the time came I was ready to pull the pin on “the others”, the choice of where to go was obvious! Jodie had always presented her teams abilities in a very professional and courteous manner, and as such I moved my property management needs to Jodie and haven’t looked back since.
The team at Paul Hill Realty maintain the standard that many others aspire to, yet fail. Great job.
Professionalism exceeded expectations
Rachael is aware of the problems I have had with the previous property management company. Her professionalism has exceeded my expectations. If you are dissatisfied with your current property management team, chat to Rachael. You’ll be glad you did.
Makes managing my property smooth and easy
Jodie has been great to deal with. Unlike other property managers I have used in the past she is very professional, a great communicator, efficient, onto maintenance queries, she contacts me before the lease is up and does some homework beforehand to let me know if I should leave the rent as it is or if the market has increased, she lets me know to increase the rent by $X amount at the renewal date which makes managing my investment property smooth and easy–and she always returns calls..
Finding a tenant was quick and easy
Rachael made finding a tenant a quick and easy process, her understanding and knowledge of the rental market is amazing making my overall experience exceptional. Highly recommend Rachael if you are looking for Property Management
Paul did everything that I asked and organised the purchase of my new unit very quickly, I would recommend him to anyone.
It was a very difficult time selling our friends unit and Paul has been kind, caring and patient with all concerned. He was never pushy and assisted us to gain the best result for all. Couldn’t be happier and glad we chose the RIGHT agent.
I have bought and sold a number of properties over the years and dealt with a lot of agents. I found Paul to be experienced, enthusiastic and achieved a great result. He communicated every step and there were a couple of hiccups but Paul handled it and kept things on track. Well done!
Paul was very easy to deal with and always made himself available for inspection and the like. The purchase of our first investment property was a pleasant experience thanks to Paul Hill
Paul made the entire process of buying our property very easy. He was helpful, easy going and most importantly not a pushy salesman. I definitely recommend Paul and the team
We have used Paul a number of times. He has always come through and sold our properties. He listens to what we require, honest in his appraisal and is very professional when it comes to business
Listed one day SOLD the next! Paul did an extremely amazing job in handling our property and obtaining a very quick and financially rewarding result. Property sold above listing price and Paul was spot on with his honest “market appraisal”
I found Paul to be very helpful and professional and would recommend anytime
Paul is an excellent agent. Professional, knowledgeable with good communications skills. We were always updated with progress of the property. He gave us good honest feedback when needed
Great work Paul, you got the job done while being so very patient, strategic and excellent to communicate with. I would not hesitate to recommend you to friends and of course use you again as soon as I need a real estate representative on the Gold Coast
Our company has engaged Paul to market repossessed properties on behalf of our mortgagee clients. In most instances due in a large part to Paul’s selling expertise properties either sold under the hammer or within a short period of the auction and at excellent sale prices.
The most recent example of Paul’s marketing capabilities was an auction of a dwelling in Helensvale which sold under the hammer at above the reserve price which was a great achievement bearing in mind the prevailing poor market conditions on the Gold Coast. Some one hundred people attended and fourteen registered to bid.
I have found Paul to be honest in all our dealings with his clients best interests in mind and always prepared to go that extra yard to keep them satisfied with proceedings.
I have no hesitation in recommending Paul to market any property you may consider selling